Privacy information
How Kenova receives information and uses it to support learning.
Pre-launch information only. The academy must approve final legal policies, business identification, contact details, retention periods and jurisdiction-specific terms before accepting paying customers.
Information you provide
An enrollment inquiry asks for parent name, email, optional phone, student name, age, course interest and learning format. An inquiry alone does not create a learner account or charge a payment.
Learning and account activity
When accounts are created, the platform can store enrollment status, course progress, assignment submissions, feedback, assessments and messages to provide learning services. Parents or guardians should manage accounts for younger children.
Service providers and payments
Kenova uses hosted technology for authentication, learning records, media and payment processing. If checkout is enabled, payment is handled through a payment provider; submitting an inquiry does not initiate checkout.
Questions and requests
For requests about your information, account access or deletion, use the Contact page. The academy will confirm the applicable process and any legal retention obligations.
